Ticketing

General Admission

General Admission to Guildhall Art Gallery and London’s Roman Amphitheatre is free. The City will use its reasonable endeavours to keep Guildhall Art Gallery open during published opening hours but reserves the right to close Guildhall Art Gallery for any reason, without notice.

Exhibition Tickets and Special Events

In the event of Guildhall Art Gallery being closed due to exceptional circumstances, a refund may be applicable. In the event of such closure, any Tickets issued for use only on the day of closure will be transferred or refunded at the price paid for them, but no further compensation will be paid.

Where Visitors are unable to use their Ticket, their booking can be transferred to an alternative date and time. Transfer requests must be made in writing no less than 3 working days prior to the original event date. In the event of a refund request within 3 working days of the event date, a refund cannot be guaranteed. Visitors should contact +44 (0)20 7332 3700 or guildhall.artgallery@cityoflondon.gov.uk.

Guildhall Art Gallery will issue refunds using the same method of payment used to purchase the tickets.

Paid Tours

In the event of Guildhall Art Gallery cancelling a Paid Tour due to exceptional circumstances, a refund may be applicable. In the event of such cancellation, any bookings for a Paid Tour will be exchanged or refunded at the price paid for them, but no further compensation will be paid.

Guildhall Art Gallery will offer refunds at its sole discretion on Paid Tours. Visitors should contact +44 (0)20 7332 3700 or guildhall.artgallery@cityoflondon.gov.uk. In the event of a refund request within 14 working days of the event date, a refund cannot be guaranteed.

City of London Guide Free Introductory Tours

These tours are specifically for non-organized visits (and are therefore not intended for groups).

City of London Guide Private Group Tours

In the event of Guildhall Art Gallery cancelling a Private Group Tour due to exceptional circumstances, a refund may be applicable. In the event of such cancellation, any bookings for a paid tour will be exchanged or refunded at the price paid for them, but no further compensation will be paid.

Guildhall Art Gallery will offer refunds at its sole discretion on Private Group Tours. Visitors should contact +44 (0)20 7332 3700 or guildhall.artgallery@cityoflondon.gov.uk. In the event of a cancellation request within 14 working days of the event date, 50% of the fee must still be paid.

City Residents

All City Residents will be required to provide proof of address (clearly displaying a valid postcode) and photo ID to be eligible for free admission.

Accepted proof of address must have been issued within the last 12 months and include bank or building society statement, financial statement (e.g. pension or endowment), council tax statement, driving licence, utility bill, benefit statement or other at the discretion of Guildhall Art Gallery staff.

Accepted photo ID includes passport, photographic driving licence, public transport photo cards, student ID cards, work photo ID cards or other at the discretion of Guildhall Art Gallery staff.